Support

How can we help?

Email is the fastest way to reach us. We read everything and answer within a couple of days.

Something isn't working

A lesson won't play, audio cuts out, progress went missing. Tell us your iPhone model and iOS version and what you were doing.

support@getdetune.com

Subscriptions and billing

Pro is billed by Apple. To cancel or change your plan, open Settings on your iPhone, tap your name, then Subscriptions, then Detune. Refunds are handled by Apple at reportaproblem.apple.com.

Bought Pro on another device? Open the paywall in the app and tap Restore.

support@getdetune.com

Ideas and feedback

A lesson that confused you, a sound you want to learn to make, a feature you miss. This is how the curriculum gets better.

support@getdetune.com

Privacy and your data

To ask what we hold about you, or to have it deleted, write to us. See the privacy policy for what the app stores and where.

privacy@getdetune.com

Common questions are answered on the home page.